Privacy and Cookie Policy

At XS Worldwide, we are committed to protecting your privacy and complying with applicable global data protection laws, including the Digital Personal Data Protection Act, 2023 (India) and other relevant regulations. This Privacy and Cookie Policy explains how we collect, use, store, and protect your personal information when you visit our website.
1. Who We Are (Data Controller)

XS Worldwide
Email: [email protected]
(“We”, “Us”, “Our”)

XS Worldwide is responsible for the collection, use, and protection of your personal information

2. Information We Collect

We may collect the following types of personal data:

  • Identity & Contact Data: Name, email address, phone number

  • Communication Data: Information you provide through forms, enquiries, or surveys

  • Technical Data: IP address, browser type, device information, operating system

  • Usage Data: Pages visited, time spent on pages, interactions with our website

  • Preferences Data: Your consent preferences for communications and cookies

3. How We Collect Information

We collect information in the following ways:

  • Directly from you (e.g., when you fill out forms or contact us)
  • Automatically through cookies and similar technologies
  • From third-party service providers (such as analytics tools)
4. Legal Basis for Processing

Where required by applicable law, we process your personal information based on:

  • Your consent (e.g., submitting forms, accepting cookies)
  • Legitimate business purposes such as improving our services and user experience
  • Legal obligations under applicable laws
5.. How We Use Your Information

We use your information to:

  • Provide and improve our services
  • Respond to enquiries and customer support requests
  • Enhance website functionality and user experience
  • Send relevant communications (where permitted or with your consent)
  • Comply with legal and regulatory requirements
6. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and analyze website traffic.

Types of Cookies We Use

a) Essential Cookies (Strictly Necessary)
Required for website functionality, security, and accessibility.

b) Analytics / Performance Cookies
Help us understand how visitors use our website so we can improve performance.

c) Functionality Cookies
Remember your preferences (language, region, settings).

d) Marketing / Advertising Cookies
Used to show relevant ads and measure campaign effectiveness (only with consent).

Where required, we will obtain your consent before placing non-essential cookies. You can manage or withdraw your preferences through the cookie banner or browser settings.

7. Data Retention

We only keep your personal data for as long as necessary:

  • Contact enquiries: Up to 12–24 months

  • Analytics data: As per analytics provider policy

  • Legal obligations: As required by law

When data is no longer required, it is securely deleted or anonymized.

8. Sharing Your Data

We do not sell your personal information.

We may share your information with trusted third-party service providers (such as hosting, analytics, and email services) who process data on our behalf under appropriate contractual safeguards.

We may also disclose your information if required by law or regulatory authorities.

9. Cross-Border Data Transfers

As a global organization, your personal information may be transferred to and processed in countries outside India.

Where such transfers occur, we ensure appropriate safeguards are in place in accordance with applicable data protection laws.

10. Your Rights

Depending on your location and applicable law, you may have the right to:

  • Access your personal information
  • Request correction or updating of your data
  • Request deletion of your personal information
  • Withdraw consent at any time
  • Lodge a complaint with a relevant authority

To exercise your rights, please contact us at: [email protected]

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies separately.

12. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse.

13. Updates to This Policy

We may update this policy from time to time to reflect legal or operational changes. The latest version will always be available on our website.

14. Contact Us

If you have any questions about these Terms, please contact us at:
📧 [email protected]

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